Operational Update – The Conventional Insurance business achieved gross written premium growth of 8%. It was impacted by high claims inflation, electrical power surges and crime-related claims. In addition, impacts form adverse weather conditions and floods in KwaZulu-Natal, were partly offset by a reduction in Covid-19 related claims. The net underwriting margin for the period remainde below the bottom end of the target range of between 5% and 10%. And the Santam Commercial and Personal (C&P) business will be restructured into three seperate business units from January.